Privacy Policy

1. Information We Collect

1.1 Account Information

• Your registration email address.

1.2 Payment Information

• Order numbers and payment status processed by our third-party payment processors.
• We do not store sensitive payment data such as credit card numbers or CVC codes.

1.3 Usage and Compliance Logs

• Generation task IDs, SHA-256 hashes of prompts, model safety scores (NSFW ratings), and credit consumption.
• We do not store complete prompts, uploaded images, or generated images; these files are only retained on third-party AI service platforms for 1 hour before automatic deletion.

1.4 Access Logs

• Request timestamps and status codes, hosted by our cloud infrastructure services and automatically cleared after 30 days.

2. How We Use Your Information

• To process logins, billing, and order settlements;
• To maintain our services and manage risks (including NSFW detection);
• To handle refunds, chargeback disputes, and legal matters;
• To improve model performance and website functionality.

We will never sell your data or use it for advertising tracking purposes.

3. Data Storage and Retention

• User prompts: We do not store users' complete prompt content;
• Generated images and uploaded files: Automatically deleted after ≤ 1 hour on third-party AI service platforms.

4. Third-Party Services

We may use the following types of third-party services to provide our services:

• AI Inference and Content Safety Services — For image generation and content moderation
• Payment Processing Services — For handling payments, billing, and invoicing
• AI Assistant Services — For prompt optimization and additional safety checks
• Cloud Infrastructure Services — For hosting, data storage, and application delivery

Third-party service providers only process data within the scope necessary to perform their respective functions and comply with their own privacy policies. We regularly evaluate and update our service providers to ensure optimal service quality and data protection standards.

5. Your Rights

You have the following rights regarding the personal information we collect:

• Access: You may request to know what information we store about you
• Correction: You may request to correct inaccurate information (such as updating your email address)
• Deletion: You may request to delete your personal information, which will result in permanent account termination
• Data Portability: You may request to receive your data in a structured, commonly used format

To exercise any of these rights, please send an email to support@lineartgen.com (please use your registered email address), and we will process your request within 7 business days.

If you have any privacy-related questions, please feel free to contact us through the email address above.

6. Information Security Measures

• Site-wide HTTPS encrypted transmission;
• Database storage uses AES-256 encryption with least-privilege access controls.

7. Policy Updates

For any significant changes, we will update this policy on this page with a new effective date. Continued use of our services constitutes acceptance of the updated policy.